It always annoys me when I want to make an appointment, whether it be for a haircut or a doctor's visit, and I go online to make said appointment only to find that the company or provider doesn't offer eBookings. You would think that, if airlines have managed to do it, most businesses might have followed suit by now. Online scheduling software enables customers to book appointments from their browser, reducing friction for them, and streamlining workflow for SMBs. And, hey, even Siri can schedule appointments. Of course, for SMBs, adding a scheduling option to their website can be a pain in the ass. Or, at least the prospect of building a calendar app/module can feel like a pain in the ass. Which is why there are companies like Genbook, which offer local merchants the ability to automate their appointment scheduling through cloud-based software that can integrate with SMBs' existing software -- or allow them to introduce that capability.Source: http://feedproxy.google.com/~r/Techcrunch/~3/8_HhbEfQu2Q/
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